Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.niashine.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at niashinejewels@gmail.com or by mail using the details provided below:
103, Sukh Castle, Bhandarkar Road, King Circle, Mumbai, MH, 400019, India
Your questions, answered.
Is Niashine jewellery safe for children?
Yes. All Niashine pieces are made from 925 silver or 18kt hallmarked gold, both of which are hypoallergenic, nickel free, and certified safe for children's delicate skin.
Our jewellery contains no harmful metals, no coatings that chip, and no sharp or loose parts. Every piece is handcrafted with children's safety in mind, making it suitable for babies to toddlers to teenagers.
Is Niashine jewellery BIS Hallmarked?
Our gold jewellery carries 18kt BIS hallmarking, which is the Government of India's quality certification for gold purity. This hallmark guarantees that every gold piece from Niashine meets the official Indian standard, giving you full assurance of the metal content and craftsmanship.
Our 925 silver pieces meet international purity standards and are individually inspected before dispatch.
Can I personalise a bracelet or necklace with my child's name?
Yes, personalisation is at the heart of everything we make. You can add a child's name, initials or birthdate to most of our bracelets, neckchains, and nazariyas. Simply enter the personalisation details on the product page or share them with us via WhatsApp or Instagram DM after placing your order. Our team will handcraft the piece with your chosen name or initial.
What is the difference between 925 silver and sterling silver?
925 silver and sterling silver are the same material. The number 925 refers to the purity standard: 92.5% pure silver alloyed with 7.5% other metals (usually copper) for added strength.
We use the term 925 silver because it is the more precise and internationally recognised marker of quality. When you see 925 stamped on a Niashine piece, it guarantees you are getting certified, high purity silver.
How long does it take to make a personalised piece?
Every Niashine piece is handcrafted to order. Please allow 12 working days for production, plus shipping time to your location.
We recommend ordering at least 15 days before a special occasion such as a birthday, Rakhi, or baby shower to ensure your piece arrives in time.
For urgent requests, message us on WhatsApp and we will do our best to help.
What is a good silver gift for a newborn or baby?
A personalised name or initial bracelet or nazariya is one of the most cherished gifts for a newborn. Our collection in hallmarked gold serves as a valuable gift, memory and keepsake. At Niashine, we offer delicate pieces in sizes suitable from birth, often engraved with the baby's name or birthdate. These make meaningful keepsakes for naming ceremonies, birthdays, and gifting from grandparents or close family. Many parents also gift a matching set for siblings.
Do you offer gift wrapping services?
All Niashine jewellery arrives in our signature packaging, presentation ready for gifting. If you would like to add a personal note or a specific occasion message, simply let us know at checkout or via WhatsApp.
Our packaging is designed to make the unboxing feel as special as the piece inside.
How can I place an order for a Niashine piece?
You can order directly through our website at niashine.com. We also accept orders via WhatsApp and Instagram DM, which is how many of our customers prefer to connect with us directly.
If you have a custom requirement or would like help choosing the right piece, our team is happy to assist you through any of these channels.
Do you deliver across India?
Yes, we ship to all major cities and towns across India. Once your piece is ready, it is dispatched and typically arrives within 3 to 5 working days depending on your location. We share tracking details as soon as your order is on its way.
How do I care for silver jewellery?
925 silver can tarnish over time with exposure to moisture, sweat, or chemicals. To increase the life of the piece, store it in an airtight box or a ziplock when not worn, and remove it before bathing or swimming.
Ensure wiping it dry before storing it.
Avoid contact with perfume, sunscreen, or soap directly on the piece. With simple care, a Niashine piece can last years and become a treasured keepsake.
How do I know which size to order for my child?
We provide a size guide on each product page, with measurements by age group. Please go through our size guide to select the correct size. Alternatively, you can also send in your custom measurements to us on WhatsApp in the format explained in the size guide.
What is your return or exchange policy for personalised jewellery?
Due to the personalised nature of our pieces, we accept returns only if the product received is damaged, defective, or incorrect. If this happens, please get in touch with us on WhatsApp at +91 9833013634 within 7 days of receiving your order and we will make it right.
Should I choose 925 silver or 18kt gold for my child?
Both are beautiful choices, and the right one depends on your budget and how the piece will be worn. Our hallmarked gold jewellery is a premium, long lasting option that holds up beautifully with daily wear and makes a treasured heirloom gift.
Our 925 silver pieces are a more accessible price point, making them ideal for gifting, festive occasions, and growing children who may need a new size soon. With simple care, silver stays bright and lovely for years.
When should I place my Rakhi order to ensure it arrives on time?
We recommend placing your Rakhi order at least 15 days before Rakhi to allow time for handcrafting and delivery. Our personalised pieces are made to order and take 12 working days to produce, so ordering early ensures your bracelet or jewellery set arrives with time to spare.
Orders placed close to the date may not be fulfilled in time, so please plan ahead and message us on WhatsApp if you have any concerns about your timeline.